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ITIL® Intermediate Service Transition Training & Certification

pmp certification
  • Understand the purpose, scope, and objective of the service transition.
  • Identify the best practices to be followed and measure their effectiveness to ensure the efficiency of service transition.
  • Determine how it integrates with the other phases of the service lifecycle.
  • Manage the commitment and communication aspects of service transition among the employees, organizational, and stakeholder.
  • Define the technical and application management functions interface with service transition.

The professionals involved in the following service management processes can get best out of this training:

  • Change management.
  • Configuration management.
  • Release management.
  • Knowledge management.
  • Service evaluation and quality assurance.
  • Service validation and testing.

  • While there is no formal prerequisite for this training, however candidates with a strong interest in Service Transition phase of Service Lifecycle module are the ideal participants for this course.
  • For writing the ITIL® Service Transition Certification exam the candidate must have 2 to 4 years of working experience and hold ITIL® v3 Foundation level certificate.

  • 24/7 e-Learning Access
  • Assessments and Mock Tests.
  • Multiple Training Delivery Models.
  • Study Notes,Download the ebook to aid your preparation.
  • Advance Analytical Reports.
  • Introduction to Service Transition.
  • Service transition principles.
  • Managing people through service transitions
  • Organizing for Service Transition.
  • Technology Considerations.
  • Implementing and improving service transition.
  • Challenges, critical success factors and risks.
Comments
Greg Christman

Excellent course!

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Comments
Lora Ekram

Excellent course!

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Comments

Mike Jones

Excellent course!

Rimply dummy text of the printinwhen an unknown printer took eype and scramb relofeletog and typesetting industry. Lorem

Comments
Greg Christman

Excellent course!

Rimply dummy text of the printinwhen an unknown printer took eype and scramb relofeletog and typesetting industry. Lorem