ITIL® Intermediate CSI certification or ITIL® Intermediate Continual Service Improvement certification is designed to improve planning and optimizing skills in learners that is required for IT services in organizations. It also helps learners to measure and analyze their continual improvement processes using the key performance indicator and success factors. the course also help in gaining technical skill.

The Intermediate CSI Certification training is a minimum 21 hours professional training which you can attend through classroom or e-learning base with any accredited institution or training providers. Our highly professional tutors and trainers provide an extensive training for each section of the CSI module. We at Careerera, provide e-learning sessions for learners where they can communicate with the tutor through voice and video chat. We record all our training sessions and avail them in our online database so that any learner can access them whenever they want.

  • 90 Minutes
  • Type of questions: Multiple choice questions, 8 questions per paper.
  • Passing Mark: 28 Marks out of 40 available (70%)
  • Type of Exam: Closed book

To achieve the ITIL® Intermediate CSI Certification you will need the following:
  • Attend the required 21 hours of classroom based or online based CSI training.
  • Apply and attend the ITIL® CSI certification exam.
  • Score the required 70% marks within the specified time limit.
  • get certified with the 4 Credits for this module.